Personal Needs Can Drive Community Impact: The Story of Haley Queen and Sustainable Rituals
When Haley Queen of McMinnville, OR, decided to embrace an eco-friendly lifestyle, she quickly discovered an unsettling reality: the choices for local, sustainable household and personal care products were either too limited or inaccessible.
But rather than give up, Haley turned her frustration into inspiration.
Fast forward nearly five years, and she’s the proud owner of Sustainable Rituals, an eco-friendly oasis housed in a retired Airstream trailer at Mac Market in McMinnville.
“Why isn’t anybody starting an eco-friendly shop?” Haley says, reflecting on her journey.
It all started with feelers at Zero-Waste McMinnville to see if there was interest in the idea of a shop that sold curated, eco-friendly cleaning and personal care essentials and offered bulk refills.
The idea took root, and with a lot of trial, error, and determination, Haley launched her business.
Building a Business, One Refill at a Time
Setting up a bulk refill system was no easy feat. Haley reveals that the bigger challenge of her business is figuring out how to make this system work and efficiently transfer products from her containers to her customers’ bottles.
It took a lot of trial and error, but she kept refining the process, always prioritizing quality and usability.
True to her values, Haley doesn’t stock anything she wouldn’t use in her own home. Every product goes through a meticulous testing process. If she can’t use it, it’s not going on her shelves.
Her community has been her biggest collaborator. Haley listens and tries to give them what they need. She credits active listening to Sustainable Rituals’ growth.
Shifting Perspectives
Despite her challenges in perfecting her refill system or launching her business, Haley recognizes they’re not her real breakthroughs.
It was shifting her mindset.
Haley realized that she could have spent forever worrying if people would love her products. She just needed to get out of her own way and get started. She trusted her community and learned as she went.
Over the years, Haley has seen a growing shift in consumer awareness. People are paying more attention to what’s in the products they buy and how they’re packaged.
But balancing expectations can be tricky. Not every customer agrees on what’s the best. So, instead, she offers options and focuses on making it easier for beginners to embrace a plastic-free lifestyle.
Her ultimate dream? To transform Sustainable Rituals into a full-fledged, plastic-free grocery store. While that vision is still on the horizon, Haley remains laser-focused on her mission of providing her community with high-quality, sustainable products that make a difference.
The Power of Connections: Launch Mid Valley Startup Bootcamp
Haley’s journey is a testament to the transformative power of community and mentorship.
That’s why she’s passionate about events like the Launch Mid Valley Startup Bootcamp. She credits the event for giving her the push she needed back in 2020. The mentors, the connections, and the shared energy were transformative for her.
Today, Haley still leans on some of those mentors who continue to provide her with invaluable guidance.
Haley’s story is a reminder that significant change often starts small.
With a dream, a little courage, and a lot of heart, she’s proving that sustainability isn’t just a trend – it’s a movement. And in McMinnville, it’s rolling forward on wheels.
For anyone considering launching their own business, the new Launch Mid Valley Startup Bootcamp Weekend is from January 31 to February 2, 2025, at Linfield University’s W.M. Keck Science Complex.
It can be the game-changer you’re looking for. Register now.